Net Transcripts’ platforms have been specifically developed to facilitate the encrypted transfer of recorded media and transcribed documents. The following standards and procedures have been implemented to ensure the integrity and confidentiality of every file we process.
The Company utilizes Microsoft Azure Government Cloud as its provider to host and store all files. The Azure Government Cloud and infrastructure are Department of Defense Level 5 certified. Azure Government is compliant with FedRAMP High and Moderate, DoD Impact Level 2 PA, 4 PA and 5 PA,CJIS in 29 states, HIPPA and IRS 1075.
Files transferred via the Transcript Management Center are authenticated and encrypted through the use of a 256-bit SSL certificate and asymmetric 2,048-bit RSA key, establishing a secure HTTPS operating environment.
Chain of Custody Tracking
Transcription orders are tracked from the time they are placed until completed. Customers, transcribers, employees and administrators all have unique access credentials which are used to log activity and control file access.
Completed transcripts can be securely retrieved from the Transcript Management Center for up to 90 days, after which the recordings are automatically purged, and transcripts are archived for up to three years.
Local Area Network
Network Access Protection and Microsoft PKI for Windows Server 2013 enable clients to exchange information with enhanced security, and restrict them from accessing the network until the client can prove policy compliance.
All workstations are individually password protected, programmed to log off after 10 minutes of inactivity and automatically update to run the most current versions of anti-virus, anti-spyware and anti-malware software.
Our facility is secured by video surveillance and alarm monitoring systems. Entry and exit is restricted by electronic access cards and a biometric scanner. Analog media is stored in a locked evidence cabinet until it is returned or professionally shredded on site.