Net Transcripts provides several different ways for our customers to transfer audio files to us for transcription. We have developed these methods to provide convenient options through which agencies can securely outsource the transcription of both verbatim interviews/statements and dictated officer reports.
The Transcript Management Center is an online application designed to be easily deployed throughout an entire agency. Authorized users can request transcripts, transfer audio/video recordings, download completed documents, track status, view order history, control file access, and provide supporting documents all from within a secure platform.
The Net Transcripts app allows users to record and submit dictations and interviews for transcription from their mobile device. Single-speaker and multi-speaker recordings can be captured, saved, edited, and sent for transcription from virtually anywhere.
By calling a toll-free number, users can record a dictation from any phone and send a trancript request. The dial-in dictation line is an ideal solution for patrol officers, caseworkers and others who benefit from submitting single-speaker recordings directly from the field, rather than waiting to return to the office to request a transcript.
Net Transcripts is capable of processing transcripts from analog and other media sources that "can't be uploaded" — cassette tapes, micro-cassette tapes, Audio CDs, DVDs, VHS tapes, etc. However, such media must be physically transferred to Net Transcripts for processing. Given the sensitivity of most of the work that is sent to us, we recommend using a secure shipping service such as USPS Registered Mail, FedEx, UPS. Please note, you must have an account established with Net Transcripts before we will process any work that is shipped to us.
All transcripts are typed by highly skilled, professional transcribers who are experienced in the language, nuances and procedures necessary to accurately transcribe recordings originating from law enforcement and criminal justice agencies.
Net Transcripts guarantees 98.8% error-free transcripts. We do not use voice recognition software, nor do we send work overseas. All work is performed in the United States by US citizens that have successfully cleared our screening, vetting and training processes.
Users are notified via email when their transcripts are ready. Completed transcripts can be securely downloaded by the requesting user and authorized administrators. We prefer not to email transcribed documents as a matter of preserving file security and confidentiality.
Our standard practice is to prepare transcripts as a fully-editable Microsoft Word document. We can also provide certified copies as locked PDF documents. Completed transcripts remain available to download for 90 days, after which the recordings are purged and the transcript is archived.