What is Net Transcripts?
How is Net Transcripts different from court reporting or other types of transcription?
What is Web-based transcription?
How secure is your Web-based transcription process?
What hours are your services available?
What are your turnaround times?
Is there a minimum use requirement or contractual agreement?
How accurate is the quality of your transcripts?
How much can our department save?
Can you transcribe languages other than English?
How large of a project can you handle?
What audio formats can you process?

What is Net Transcripts?
In business since 1988 and located in Tempe, Arizona, Net Transcripts provides secure, Web-based Criminal Justice and Law Enforcement transcription services, specializing in the transcription of:

All transcripts are processed domestically (not offshore) by our highly skilled transcriptionists, production and quality control personnel. We do not use voice recognition software to process your transcripts.

The safe transfer of your recordings to us for transcription and the return of your completed transcripts is accommodated via our proprietary and encrypted Web-based Order Center or our secure and automated FTP transfer process. You may also dictate your report narratives directly to us using our toll-free Dial-In Dictation Service.

Our service is fast, accurate and completely secure. It is also very cost efficient and as easy to use as the click of a mouse. Your office or department will save a significant amount of time, money and personnel resources. Net Transcripts has set the standard for quality, turnaround and affordability. No one processes more Criminal Justice and Law Enforcement transcription nationwide than Net Transcripts.

(TOP)

How is Net Transcripts different from court reporting or other types of transcription?
Criminal Justice and Law Enforcement transcription is all that we do. We don't process medical or entertainment transcription, nor are we court reporters. It is not necessary to use certified court reporters for the transcription of investigative interviews, interrogations or narratives. To do so is unnecessarily more expensive.

Accuracy and reliability are crucial for Criminal Justice and Law Enforcement transcription. Our personnel are highly skilled in the specific language, nuances and procedures required for the substantially more difficult and demanding task of such transcription.

(TOP)

What is Web-based transcription?
Web-based transcription allows you to send us your audio files over the Internet the same as you would send any other digital file, such as a photo, etc. However, you must do so using our proprietary and encrypted Web-based Order Center or our secure and automated FTP transfer process. Your audio files are transcribed and the completed transcripts are then available to retrieve via the same FTP or Web-based Order Center. Once downloaded, the transcript can be printed, filed away in archival storage or integrated with most existing Record Management Systems (RMS).

The entire process is as safe, convenient and as easy to use as the click of a mouse. It is also much more secure than allowing your recorded media to be physically transferred to another location for processing. With our service, there is no need to make a copy and then have it picked up or delivered, all of which just adds to the risk of loss, damage or interception.

(In addition to transcribing digital audio delivered to us via our secure web connection, Net Transcripts can also transcribe audio from any media sent to us via mail or delivery service. All material sent to us is returned once transcription has been completed.)

(TOP)

How secure is your Web-based transcription process?
Our proprietary and encrypted Web-based Order Center and our automated FTP transfer process allows for the safe transfer of your audio files to us for transcription and for the return of your completed transcripts, making our service much more secure than allowing your recorded media to be physically transferred to another location for processing. With Net Transcripts, there is no need to make a copy and then have it picked-up or delivered, all of which adds to the risk of loss, damage or interception.

When utilizing our Web-based Order Center, the transfer of your audio files to us for transcription and the return of your completed transcripts is authenticated and encrypted using Secure Socket Layers (SSL) protocol. SSL assures the same message privacy and integrity as an online banking transaction. Simply log on to your account using your unique user name and password.

Everyone at Net Transcripts understands the need for confidentiality and chain of custody security. All transcriptionists (independent contractors) and in-house personnel have received an extensive criminal background check. They are also legally bound by a comprehensive confidentiality agreement that was created specifically for the work that Net Transcripts performs.

Net Transcripts is judicious in its selection of personnel and independent contractors, contractually engaging less than 1% of all applicants. All personnel and contractors must pass our in-depth screening and qualification process, and adhere to our stringent security protocols and procedures. Net Transcripts maintains long-standing and mutually beneficial relationships with its highly qualified and reliable personnel and contractors.

(TOP)

What hours are your services available?
Our services are available 24 hours per day, 7 days per week.

(TOP)

What are your turnaround times?
You decide! Our standard turnaround is 3-Days, however Next-Day and Same-Day turnaround is available on a limited basis.

(TOP)

Is there a minimum use requirement or contractual agreement?
No, we have no minimum use requirements and no contractual agreement is required. You may use our service for all of your transcription needs or just your overflow. An added benefit to not requiring a contract is that many departments find they can dispense with the need for budget approval or an RFP before using our service.

(TOP)

How accurate is the quality of your transcripts?
We guarantee 98% accuracy -- the most demanding standard in the industry. Our highly skilled transcriptionists are experienced in the languages, nuances and processes necessary for fast and accurate Criminal Justice and Law Enforcement transcription.

(TOP)

How much can our department save?
The savings are significant. You may be surprised at the true cost of in-house transcription, especially when factoring in all direct and indirect costs associated with the process, as well as all overtime. Your department could save up to 50-70% of the cost of having transcription processed by in-house staff. Depending on your volumes, this could mean savings of tens, to hundreds of thousands of dollars annually.

We are a scalable operation, capable of handling all of your transcription needs, or just your overflow. Outsourcing your transcription to the professionals at Net Transcripts will save your department time, money and personnel resources. You can eliminate the need for additional in-house personnel and free your internal staff for other tasks and assignments.